Effective: June 30, 2026
1. Who this policy covers
This Privacy Policy applies to the Robby Roadsteamer website, its contact forms, support pages, embedded media, event information, music links, and related online services (the “Site”). The Site is operated for the Robby Roadsteamer brand. Technical development, hosting, and maintenance providers act only as service providers unless a separate notice says otherwise.
2. Information we may collect
We may collect information you choose to provide, such as your name, email address, phone number, inquiry type, message, support transaction details, event or booking information, and communications with us. Payment card details are handled by the selected payment processor and are not intended to be stored directly by this Site.
We may also receive limited technical information, including browser type, device type, approximate location derived from IP address, referral source, page activity, security logs, and cookie or consent preferences. The Google tag may load with analytics storage denied so it can honor the visitor’s consent choice. Analytics cookies and full Analytics measurement are enabled only after the visitor accepts Analytics through the Site’s consent control; when consent is denied, limited cookieless consent and measurement signals may be sent.
3. How information is used
- Respond to booking, press, collaboration, support, merch, and general inquiries.
- Process support payments and provide transaction records.
- Operate, secure, troubleshoot, analyze, and improve the Site.
- Prevent fraud, abuse, and unauthorized activity.
- Comply with legal, tax, accounting, and regulatory obligations.
- Send marketing only when permitted and with any consent required by applicable law.
4. Legal bases for UK and EEA visitors
Where UK GDPR or EU GDPR applies, processing may rely on consent, performance of a contract, compliance with legal obligations, or legitimate interests such as operating and securing the Site, responding to inquiries, and preventing fraud. You may withdraw consent at any time where consent is the basis.
5. Sharing and service providers
Information may be shared with hosting providers, payment processors, email providers, Google Analytics or other analytics and security providers enabled with appropriate consent, professional advisers, and government authorities when legally required. Embedded Facebook, Instagram, TikTok, YouTube, Spotify, Bandcamp, or other third-party content is governed by those platforms’ own privacy practices.
6. International transfers
Service providers may process information in the United States or other countries. Where required, appropriate safeguards will be used for international transfers.
7. Retention
Information is kept only as long as reasonably necessary for the purposes described above, including legal, accounting, dispute-resolution, and security needs. Retention periods vary by record type.
8. Your privacy rights
Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, objection, withdrawal of consent, or information about categories of data collected and disclosed. California residents may also have rights regarding sale or sharing of personal information where applicable. The Site does not currently claim to sell personal information.
Use the Contact page to submit a privacy request. We may need to verify your identity before completing it. You may also complain to your local data-protection authority.
9. Children
The Site is not directed to children under 13, and payment or support features are intended for adults or users acting with permission of a parent or legal guardian. Do not knowingly submit a child’s personal information.
10. Security
Reasonable administrative, technical, and organizational safeguards are used, but no online system can be guaranteed completely secure.
11. Changes
This policy may be updated when the Site, services, vendors, or applicable laws change. The effective date above will be revised when material updates are published.
12. Contact
For privacy questions or requests, use the Site’s Contact page and identify the message as a privacy request.